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Returns and Exchange Policy

We operate a 30 day returns policy from date of purchase. If 30 days have passed since your purchase, we can’t offer you a refund or exchange.

To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be unopened in the original packaging

Shipping

Orders placed before 1pm Monday – Friday shipped same day.

All orders placed after 1pm or on the weekend will be dispatched the next working day.

COVID-19 UPDATE: Please note that although most services are operating a normal service, delays are still possible due to the COVID-19 pandemic.

Please email us at enquiries@hotflushclub.com if you have any questions or special requests.

UKPRICESERVICETIMEFRAME
Orders below £40£4.95DPD Next Day1-2 working days
Orders over £40FreeDPD Next Day1-2 working days
Guaranteed before 12pm£10.95DPD Before 12Next working day before 12:00pm
Saturday Delivery*£11.95Royal Mail – Special Delivery SaturdayGuaranteed Saturday

*If ordered after 1pm Thursday or Friday before 1pm

NOTE: In certain circumstances, we will use Royal Mail 1st Class Signed For, which has a 1-3 working day delivery time. Orders of Release Patches will use this service where they are the only product in the order.

Refunds (if applicable) 
Once your return is received and inspected, you will be notified by email that your return has been received  We will also notify you of the approval or rejection of your refund.

If your refund is approved, it will be processed, and a credit will automatically be applied to original method of payment, within seven (7) to ten (10) days.

Sale items (if applicable) 
Only regular priced items may be refunded, sale items cannot be refunded.

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@hotflushclub.com  and send your item to: 30 Spedan Close, London NW3 7XF.

Returns
To return your product send tracked and signed to: 30 Spedan Close, London NW3 7XF.

You are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

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COMPETITION ⭐️ Ladies we have one of these ama COMPETITION ⭐️ Ladies we have one of these amazing prizes to give away from @prettypeaprotein , an amazing company that specialises in vitamins for women and their health needs .. Please like and follow @prettypeaprotein and tag and share with two friends and we will notify the winner next week . ⭐️. If you visit Pretty Pea and place an order use code THANK YOU ⭐️.. 💕🌿
Even though today we are celebrating World Menopau Even though today we are celebrating World Menopause Day we must remember that everyday women are suffering from other gynaecological disease and are suffering daily without the correct diagnosis or support. Women’s health has to change entirely without constant taboo  innuendos when  talking about periods ,Menstrual  cycles and menopause.. support women and give them all the advice and support they need . Encourage larger establishments to create internal menopause hubs for their employees to seek advice and support without loosing time off work . GP’s need updated modules to identify symptoms earlier and therefore offer advice and support sooner . We may see a decline in mental health and anxiety if we could see these changes implemented.. spread the word ladies and be proud of your bodies and growing older gracefully 🥰💕😉 #hotflushclub #menopause #perimenopause #worldmenopauseday2021 #womenshealth #strongwomen #oestrogen #progesterone #testosterone #endometriosisawareness #lichensclerosus #breastcancer #fertility #hormones #womensupportingwomen #womenempowerment #womenshealth @drphilippakaye @libbystevenson.wellbeing @drshahzadiharper @davinamccall @shiva_shaktiyoga @
World Menopause Day 💕🌿 Wishing all our wonde World Menopause Day 💕🌿 Wishing all our wonderful followers a happy World Menopause Day . This year has been a change for many of us and we have had some positive changes and women who are helping with getting the taboo completely erased and allowing us all to talk about the menopause and support each other which is so important during this journey . Our friends and family are so important during this transition.. talk about the symptoms and remedies so that women all over the world will understand the process that is happening to their bodies . Share advice , remedies and stories so that other women can learn 💕🌿 #hotflushclub #menopause #perimenopause #worldmenopauseday2021 #strongwomen #oestrogen #hotflushes #insomnia #supplements #HRT #jointpain #vaginaldryness #libido #headaches #anxiety #talkaboutmenopause #womenempoweringwomen #menopausesymptoms #menopauseawareness #womenempowerment #womensupportingwomen #supplements #vitamins
Are you struggling to regulate your sleep patterns Are you struggling to regulate your sleep patterns ? Waking up at bonkers times ? Not able to sleep till after midnight? This time of year seems to reignite sleep problems and anxiety. It seems that our bodies become more confused . I wonder if way back , and I mean thousands of years , we may have hibernated ? I certainly feel like I want to at times !  A routine is still important and trying new mindfulness routines like clearing your mind space , doing a Yin Yoga class with amazing stretches , drinking Cherry 🍒 juice can help and magnesium glycinate which helps also with anxiety and easing stress .. a cool room with an open window normally helps me as it regulates my temperature so I do not wake to hot . Reading really sends me to sleep.  Insomnia is one of the big symptoms in menopause and this is due to the hormones dropping and the sedative affects of these hormones not being there anymore.  Replenishing your body with phytoestrogen foods can help , flaxseed is amazing and also helps the skin .  I think the key answer to getting the balance right is really what suits your body and as we are all so very different so when trying supplements and exercises make a note of the nights sleep you had to remember what worked , even add the foods you had eaten .. retraining your body to obtain quality sleep is so important to how we function daily . 💕🌿 #hotflushclub #menopause #perimenopause #sleep #insomnia #twilighthour #wideawake #serotonin #magnesiumglycinate #relaxingexercise #mindfulness #phytoestrogen  #happyhormone #womenshealth #womenempoweringwomen #womensupportingwomen #worldmenopauseday2021 #yoga #mindfulness #audreyhepburn #sleeping #menopausesleepproblems
Zora Neale Hurston was an American author, anthrop Zora Neale Hurston was an American author, anthropologist, and filmmaker. She portrayed racial struggles in the early-1900s American South and published research on hoodoo. The most popular of her four novels is Their Eyes Were Watching God, published in 1937. 
Born: 7 January 1891, Notasulga, Alabama, United States
Died: 28 January 1960 #menopause #perimenopause #hotflushclub #blackhistorymonth #racialequality #strongwomen #womensupportingwomen #womenempoweringwomen #womenshealth #discrimination #zoranealehurston #anthropologist #womannovelist
Do you suffer from joint pains in Menopause? Join Do you suffer from joint pains in Menopause?  Joint pain was one of the most debilitating symptoms of menopause that I faced . The pain in the hands and feet happened literally overnight and proceeded to interfere with my sleep as I felt the pain increase in the joints at night .  My GP referred me to  Rheumatologist who diagnosed Carpel Tunnel in one hand and De Quervains in another .. pain in my heels and ankles were also unbearable. I had cortisone injections in my wrists but changing my diet was probably the best way forward . Introducing glucosamine, Omega 3 ( fish oil ) and flaxseed has really helped . Turmeric is also an anti inflammatory. Vitamins D and K are really important as they help with cartilage repair . Oestrogen depletion can lead to chronic joint pain. Acupuncture is a good form of pain relief . Yoga and Pilates are great forms of exercise for building up cartilage and helps with mindfulness . 💕🌿 #hotflushclub #perimenopause #menopause #jointpain #kneepain #wristpain #carpaltunnel #cartilage #oestrogen #muscleskeletal #mobility #turmeric #vitaminD #vitaminK #omega3 #acupuncture #yoga #pulates #jointhealth #womensupportingwomen #womenshealth #womenempowerment @drshahzadiharper @drphilippakaye @shiva_shaktiyoga
Ladies, this weekend my “baby boy” all of 19 y Ladies, this weekend my “baby boy” all of 19 years old starts University and to say I’m going to miss him is an understatement as he’s been a fantastic source of support and the most considerate young man 🥰... along with menopause this will undoubtably be the most upsetting time. Many say I will have my independence but the last child leaving the nest brings a multitude of other issues and feelings .  How have you coped with this time and will this change you as a person ? 🌿💕 #hotflushclub #menopause #perimenopause #emptynest #emptynestsyndrome #anxiety #newhobbies #loneliness #newlife #independence #motherhood #womensupportingwomen #womenempowerment
Never allow your emotions to rule your life.. brea Never allow your emotions to rule your life.. breathe through the feelings as a new day can make such a difference.. counting to a greater number seems to help more especially in peri menopause/ menopause when our emotions are causing havoc with our mind . Paranoia feelings can consume us and make dramas out of nothing . That extra time helps with evaluating the moment and sometimes the situation can be sorted with time . 💕🌿 #hotflushclub #perimenopause #menopause #keepcalm #emotions #counttoten #feelingtheemotions #feelingthelove #emotions #emotional #hormoneimbalance #hormonal #womensupportingwomen #womenempowerment #womenempoweringwomen #talkingemotions #womensmentalhealth
Vaginal lubricants and moisturiser could make such Vaginal lubricants and moisturiser could make such a difference in how comfortable you feel .. I found a reduction in UTI and no dragging discomfort feelings .. sex life could also take a massive improvement ladies 😜. Talking lubes could really make a difference. There are quite a few lubricants but I found that Yes Organics really do take some beating . They are organic and easy on our body’s not causing me any irritation and I have fairly sensitive skin . If you are suffering from conditions such as Vaginal Atrophy or Lichen Scherlosus then these lubes are amazing .. also talking to your partner on what you enjoy can help them understand your body as it changes . #hotflushclub #menopause #perimenopause #vaginal dryness #lubricants #vaginalmoisturiser #vaginalatrophy #lichensclerosus #UTI #urineinfection #vulvahealth #vaginismus #vagina #womensupportingwomen #womenshealth #womenempowerment @yes_organics @drshahzadiharper @drphilippakaye
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